Shipping & Returns

packaging, whether domestic or international shipping is in reinforced cardboard boxes. Each piece of jewelry packed in plastic bag and when the amounts are the same design pack turn into another plastic bag, each bag has a reference number and details of the Invoice weight, number of pieces, model number and price per gram or per piece.

For International Shipping we paste one bag with original documents (invoice, certificate of origin) and another bag with copies and tracking bill.

International shipments are made with UPS or FEDEX, Customer charged according to the tariff, there is an additional charge if you want packing the goods in a wooden box in which case you must pay this amount (approximately $ 8.00 to $ 20.00 depending on the size). Attached to each shipment your commercial invoice and certificate of origin.

shipments arrive directly to your home, unless there are restrictions in the country of destiny. The import taxes and customs clearance fees are charged to the customer.

Domestic or international shipments cover the value of the merchandise, the minimum value to ensure is $ 300.00 U.S. dollars , the cost of insurance is 1.5% of declared value on invoice and it is included in the cost of shipment. In case of loss, is discounted 20% for insurance premium, so only recover 80% of the declared value.

If you live within the country? shipments usually performed by Red Pack, Estafeta or DHL, if you want some other shipping company must notify us, we charge according to courier rate.

Important: Shipments are at the risk of the customer.